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Travel Resources
Consumer Help:
- Department of Transportation –
Federal Aviation Administration
Consumer Hotline – 800-FAA-SURE
Security or safety complaints – 800-322-7873 - DOT Aviation Consumer Protection Division (ACPD)
For complaints about air travel service – 202-366-2220
Or write to: Aviation Consumer Protection Division
US Department of Transportation
Room 4107, C-75
Washington, DC 20590 - FloridaDept. of Agriculture & Consumer Services
For Florida problems only:
In Florida – 800-435-7352
Outside Florida – 850-488-2221
Travel problems – 850-922-2966Responsible for protecting consumers from unethical sellers of travel. Before contracting with a travel business, call to determine
whether it is registered and if there are any complaints against it.
Or write to:
Division of Consumer Services
235 Mayo Bldg.
Tallahassee, Fl 32399-0800Cruises:
- Cruise Line International Association – 800-372-2542, 212-921-0066
500 5th Ave Suite 1407
New York, N.Y. 10110Fare shopping:
- Best Fares – 800-880-1234
Order a magazine subscription online or write to:
1111 W. Arkansas
Arlington, TX 76013 - Travel Bargains – 800-AIR-FARE
Air fare consolidator - www.travelocity.com
- www.expedia.com
- www.1travel.com
Fraud:
- National Fraud Information Center -800-876-7060
Check on suspicious vacation offers - Woodburn Travel – Bahamas Cruise
Do not sign a contract for this trip. Write a concise letter, including how you got involved, costs, and why you want out to:
Governor’s Office of Consumer Affairs
2 MLK Drive, Atlanta GA 30334 - Class Travel International (CTI) –
Do not get involved with this company. If you have, contact Michael Hughes, Deputy Attorney General with the California Consumer Protection Office Phone – 213-897-2627
Fax – 213-897-4951
e-mail: [email protected]Hotels and Hostels:
- www.hoteldiscounts.com – 800-964-6835
- www.utell.com – 480-624-6000
- Hosteling International – 202-783-6161
Miscellaneous:
- U.S. State Department Travel Advisories – 202-647-5226
- www.thetrip.com – Track a flight course
Passports:
- Federal Information Center – 800-688-9889
Passport questions - Passport renewals – 800-275-8777
To find which Post Offices have renewal forms or take applications in person (required for a new passport). - Passport/Visa Information – 800-741-7874
Expedite passports and visasPassenger rights:
- independenttraveler.com – If the air fare later drops, you are eligible for a travel voucher in the amount of the price difference. This is just one of the many rights you have as a passenger htat most airlines bury deep within the paragraphs of their legal disclaimers.
Travel Agents:
- American Society of Travel Agents (ASTA) – 800-965-2782
Agency referrals
Consumer Affairs – 703-739-8739
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