Got a cracked screen on your phone? You’ll soon be able to get same-day repair in a handful of markets around the country.
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15 markets go live on Nov. 15
Beginning Nov. 15, AT&T and cell phone insurer Asurion are teaming up to offer same-day repair in 15 markets:
- Allentown-Bethlehem, PA
- Boston, MA
- Chicago, IL
- Los Angeles, CA
- Miami-Fort Lauderdale, FL
- Nashville, TN
- Orlando, FL
- Phila., PA-Wilmington, DE
- Pittsburgh, PA
- Sacramento, CA
- San Diego, CA
- San Fran.-Oak.-S.J., CA
- St. Louis, MO
- Tampa-St. Petersburg, FL
- West Palm Beach, FL
To be clear, your phone must already be insured through one of AT&T’s three existing cell phone insurance plans—Mobile Insurance, Mobile Protection Pack, Mobile Protection Pack for Business and Multi-Device Protection Pack programs. (Monthly premiums range from $7.99 for a single phone to $29.99 for up to three phones.)
With the cracked screen repairs, you’ll be responsible for an $89 deductible. All claims must be filed and approved by 2 p.m. local time for same-day repair.
Appointments will be scheduled each day between 9 a.m. and 7 p.m. A certified technician will come to you and the repair is backed by a 12-month warranty.
Here’s another caveat: Only certain phones are eligible for the screen repair. These include:
- iPhone 6
- iPhone 6 Plus
- iPhone 6s
- iPhone 6s Plus
- iPhone SE
- Samsung Galaxy Note 4
- Samsung Galaxy S5
- Samsung Galaxy S6
But here’s some good news if you didn’t find your city listed above: Another round of cities will roll out on December 1! These include the following:
- Atlanta, GA
- Austin, TX
- Baltimore, MD
- Charlotte-Gastonia, NC
- Cincinnati, OH
- Cleveland-Akron, OH
- Columbus, OH
- Dallas-Fort Worth, TX
- Denver, CO
- Detroit, MI
- Houston, TX
- Indianapolis, IN
- Las Vegas, NV
- Manchester-Nashua, NH
- Minneapolis-St. Paul, MN
- New Haven-Waterbury, CT
- New Orleans, LA
- New York, NY
- Norfolk-Virginia Beach, VA
- Oklahoma City, OK
- Phoenix, AZ
- Portland, OR
- Poughkeepsie-Kingston, NY
- Providence-Pawtucket, RI
- Raleigh-Durham, NC
- Richmond-Petersburg, VA
- San Antonio, TX
- Seattle-Tacoma, WA
- Washington, DC
More info is available here or by calling
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